12d Model Technical Support

Extra Dimension Solutions provides 12d Model Software technical support to all NSW, ACT and SA based users.

Clients can assess unlimited telephone calls, fax and email support under the terms of 12d Model Software maintenance agreement.

 

For 12d Model Technical Support please call the EXDS team on:

Technical Support Line: (02) 9453 9449

or email us at support@exds.com.au

 

Additional 12d Model Support is provided by logging into the 12d Users Forum. For more information on the forum please visit 12d User Forum

Please don't become Bob!      Call or email us today…

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Can we see the problem?

In our aim of providing exceptional customer service for 12d Model Software users, EXDS are now utilising some FREE software that will enable the support team to access your working project to see the problem on your desktop…

To take advantage of this support you will need to click on the link below, download and install the "CroosLoop" support software. A short two-minute video is provided on the website explaining how the software operates.

CrossLoop Support Software

You are then able to call the EXDS team and provide your "CrossLoop" access number, giving EXDS with a better look at your technical problem.